Additional InformationAdditional InformationGetting StartedAdditional Information
1 The input signal condition
SymptomCheck these items
Warning MessagesOOUT OF SCAN RANGE� indicates that the input signal
You cannot adjust the monitorY If the control lock function is set to on, set it to off using the OPTION OSD (page 13).
is not supported by the monitorOs specifications.
If there is something wrong with the input signal, one of thewith the buttons on the front
panel
following messages appears.ONO INPUT SIGNAL� indicates that no signal is input, or
the input signal from the selected input connector is notWhite does not look whiteY Adjust the color temperature (page 10).
INFORMATIONreceived.
Screen image is not centered orY Press the button (page 5).
OUT OF SCAN RANGE
2 The selected input connectorsized properlyY Adjust the size or centering (pages 7 � 8).
INPUT : 1Y Some video modes do not fill the screen to the edges. This problem tends to occur with
Indicates which input connector is receiving the wrongcertain video boards.
signal. If there is something wrong with the signal from
Edges of the image are curvedY Adjust the geometry (pages 8 � 9).
both input connectors, O1� (HD15) and O2� (13W3) are
displayed alternately.White lines show red or blueY Adjust the convergence (pages 10 � 11).
shadows at edges
To solve these problems, see OTroubleshooting� below.
Picture is fuzzyY Adjust the contrast and brightness (page 6).
Y Degauss the monitor (page 12).
If you place equipment which generates a magnetic field, such as a loudspeaker, near the
monitor, or you change the direction of the monitor, color may lose uniformity.
TroubleshootingThe degauss function demagnetizes the metal frame of the CRT to obtain a neutral field for
uniform color reproduction. If a second degauss cycle is needed, allow a minimum interval
This section may help you isolate the cause of a problem and as a result, eliminate the need to contact technical support.of 20 minutes for the best result.
Y If red or blue shadows appear along the edges of images, adjust the convergence
SymptomCheck these items(pages 10 � 11).
Y If the moire is cancelled, the picture may become fuzzy. Decrease the moire cancellation
No pictureeffect (pages 10 � 11).EN
If the u indicator is not litY Check that the power cord is properly connected.Picture bounces or has wavyY Isolate and eliminate any potential sources of electric or magnetic fields. Common causes
Y Check that the u (power) switch is in the Oon� position.Foscillationsfor this symptom are electric fans, fluorescent lighting or laser printers.
Y If you have another monitor close to this monitor, increase the distance between them to
If the ONO INPUT SIGNAL�Y The screen is blank when the monitor is in power saving mode. Try pressing any key on theD
reduce the interference.
message appears on the screen,computer keyboard.Y Try plugging the monitor into a different AC outlet, preferably on a different circuit.
or if the u indicator is eitherY Check that your computer power switch is in the Oon� position.
Y Try the monitor on a different computer in a different room.
orange or alternating betweenY Check that the input select setting is correct.ES
1-8green and orangeY Check that the video signal cable is properly connected and all plugs are firmly seated inPicture is flickeringY Set the refresh rate on the computer to obtain the best possible picture by referring to the
their sockets.computerOs manual.I
Y Ensure that no pins are bent or pushed in the HD15 or 13W3 video input connector.
Y Check that the video board is completely seated in the proper bus slot.Picture appears to be ghostingY Eliminate the use of video cable extensions and/or video switch boxes if this symptom
occurs. Excessive cable length or a weak connection can produce this symptom.
If the OOUT OF SCAN RANGE�Y Check that the video frequency range is within that specified for the monitor.
message appears on the screen(Horizontal: 30 � 94 kHz, Vertical: 50 � 160 Hz)Wavy or elliptical (moire)Y Cancel the moire (pages 10 � 11).
Refer to your computer�s instruction manual to adjust the video frequency range.pattern is visibleThe moire may be modified depending on the connected computer.
Y If you are using a video signal cable adapter, check that it is correct.Y Due to the relationship between resolution, monitor dot pitch and the pitch of some image
patterns, certain screen backgrounds sometimes show moire. Change your desktop pattern.
If no message is displayed andY See OSelf-diagnosis Function� (page 18).
the u indicator is green orTwo fine horizontal linesY These wires stabilize the vertically striped aperture grille (page 15). This aperture grille
flashing orange(wires) are visibleallows more light to pass through to the screen giving the Trinitron CRT more color and
brightness.
Picture is scrambledY Check your graphics board manual for the proper monitor setting.
Y Check this manual and confirm that the graphics mode and the frequency you are trying toHum is heard right after theY When the power is turned on, the auto-degauss cycle is activated. While the auto-degauss
operate at is supported. Even if the frequency is within the proper range, some videopower is turned oncycle is activated (3 seconds), a hum may be heard. The same hum is heard when the
boards may have a sync pulse that is too narrow for the monitor to sync correctly.monitor is manually degaussed. This is not a malfunction.
Color is not uniformY Degauss the monitor (page 12).
If you place equipment which generates a magnetic field, such as a loudspeaker, near the
monitor, or you change the direction of the monitor, color may lose uniformity.
The degauss function demagnetizes the metal frame of the CRT to obtain a neutral field for
uniform color reproduction. If a second degauss cycle is needed, allow a minimum interval
of 20 minutes for the best result.
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